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[personal profile] sparr
When I started working here, the rule was that you can't access the company's ticket tracking software from Firefox. Rumor has it that this stems from a previous incident where there was an IE-compatibility glitch in the software that no one reported for months because most people within the company were using FF, raising the ire of the company president. Pure Microsoft fandom, especially annoying because it means no Greasemonkey on the ticket system (we have IE7Pro installed in IE, but no permission to install new scripts), which would save a lot of time and effort and mistakes.

Recently, we were asked not to keep portable apps, Firefox in particular, installed on the shared network drive on the file server. This one at least makes sense, since that is a lot of network storage taken up with something better stored locally. No big deal, I just moved my Firefox Portable installation to the local drive, and began considering running it from removable storage or via Citrix.

Also, some of the IT staff have taken issue with people using FF to access any work related resources, including our no-frills HTML-only company intranet, and the third party payroll/timeclock site. Some even went as far as ignoring internal trouble tickets on claims that Firefox was involved, when it was explicitly and demonstrably not.

Now someone has gone off the deep end and forbidden running Firefox at work at all. The loss of functionality is annoying, it will impact my job performance to the tune of maybe 30 seconds per call (that is, over the course of a day, about 1 less call per day that I can take). A large number of people here maintain remote connections to their computers at home. Now I am going to join them, pointlessly adding to our bandwidth usage.

Date: 2009-06-20 04:22 am (UTC)
From: [identity profile] boldar.livejournal.com
I run RDP from the second I log in to the moment I leave for the day... we have optic lines, it's all good.

Date: 2009-06-20 08:04 am (UTC)
From: [identity profile] sparr0.livejournal.com
I've never heard a quote of how much total bandwidth we have... Most of it is probably taken by VOIP. Even if we have 10Mb just for misc internet traffic, fifty people using 20k/s for active remote desktop sessions is 10% of our total.

Date: 2009-06-20 11:44 pm (UTC)
From: [identity profile] allison-smiley.livejournal.com
Our company software will only run on correctly on internet explorer too. I am on a MAC. Consider how fucking frustrating it is trying to use a program that they don't even make updates for anymore!!! GRRR

Date: 2009-06-21 12:02 am (UTC)
From: [identity profile] sparr0.livejournal.com
Oh, you misunderstand... The problem was that the company software ran BETTER in FireFox, and the president was unhappy that people were not reporting the problems with running it in IE.

Date: 2009-06-21 03:15 am (UTC)
From: [identity profile] allison-smiley.livejournal.com
oh I totally did misunderstand. Must learn how to read one of these days... It still sucks for me that I am forced to use IE for work. TG they didn't make us get rid of Firefox.

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Clarence "Sparr" Risher

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