I'm dense. I need you to explain to me what happened when you did #2 and it didn't work. My suggestion wasn't very specific on implementation, so I don't know what, precisely, you did. Did you have pre-sorted lines, or were you sorting people out of the crowd as the elevators were waiting to be filled? How many and what sort of groups did you split into (even/odd, top/bottom floors, etc)? Were you doing the splitting just on the Lobby floor or also on the floors below? Was the splitting handled by people on the floor or in the elevators or both? Where did the congestion form (if you had lines, did they run toward the registration desk or toward the escalators)?
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Re: Um a word
Date: 2011-05-01 08:21 pm (UTC)